My payment failed, what should I do?
If your payment cannot be processed, it is usually because of an expired or invalid credit card. When this happens: Important: Please update your payment details as soon as possible to avoid interruption of your membership benefits. If you choose not to update your payment details or no longer wish to continue your subscription, your […]
How do I order a recurring ILS Membership
I do not have a ILS Account yet I already have an ILS Account My Credit Card expired – How to i change it
How do I cancel my iLS Membership subscription
Cancellation of iLS Membership Resubscribing an iLS Membership At any time, you can easily resubscribe/revert your cancellation just by Clicking “Resubscribe“. By doing so, you’ll get redirect to the the corresponding product page in order to checkout regularly again. Payment will start when current Membership ends. So its payment can be month in the future. […]
New: Automated Recurring Yearly Subscription Memberships
We’ve made renewing your ILS Membership easier!Based on your feedback, your next membership activation will now renew automatically each term through a recurring subscription.Nothing about your access or benefits will change, and you’re always stay in control – you can cancel anytime with just one click. For a Guideline on how to subscribe please visit: […]
How do I renew my ILS membership?
How do I renew my ILS membership? Notification of ending membership We regularly inform via your registered e-mail you about a month prior to the end of your membership and once your membership has ended. Please therefore make sure that the e-mail you have registered in your member profile is still valid and, if not, […]
What are the payment options for my membership?
What are the payment options for my membership? Credit Card and SEPA direct debit We use WooCommerce as our payment gateway. Through WooCommerce, we can securely process credit card or SEPA direct debit payments for your membership. This is usually the easiest and fastest way to become a member. Bank Transfer If none of those […]